Frequently Asked Questions

Will the hammock fit my car?

It's a universal back-seat fit designed for most cars, trucks, and SUVs. It clips around the front and rear headrests and tucks into the seat gap. If you're unsure about your vehicle, send us your make and model.

Is the hammock really waterproof?

Yes — it has a waterproof layer that keeps wet coats, spills, and mud on the surface instead of soaking into your seats. For best results, wipe or shake it out after messy trips.

How do I clean the hammock?

Shake out loose hair and dirt, then wipe it down with a damp cloth. For bigger messes, hand-wash with mild soap and let it air dry.

Which paw cleaner cup size do I need?

Small suits toy and small breeds, Medium suits most mid-size dogs, and Large is for big breeds. If your dog is between sizes, size up so their paw fits comfortably.

How do I use the paw cleaner cup?

Add a little water, insert your dog's paw, gently twist the cup a few times, then pat the paw dry with a towel. Rinse the cup out when you're done.

How does the Clean Car Kit discount work?

Add the Back Seat Hammock and the Paw Cleaner Cup to your cart, then enter code CLEANCARKIT at checkout to save 19%.

How much is shipping and how long does it take?

Shipping is free on every order. Orders are processed in 1–3 business days and most arrive within 10–20 business days. See our Shipping Policy for details.

Can I track my order?

Yes. You'll get a tracking number by email when your order ships. Enter it on our Track Order page.

What's your return policy?

You can request a return within 30 days of delivery for unused items in their original packaging. Damaged or defective items are replaced or refunded for free. See our Return Policy.

Can I change or cancel my order?

Contact us within 12 hours of placing your order and we'll do our best to help before it ships.

Still have a question?

We're happy to help — send us a message and we'll get back to you.